FAQ

What is a pool lift?

Pool lifts are battery powered actuator lifts used by disabled and elderly people in all pools to enter the pool. There are two options, fixed and portable.

Which pool lift is more suitable for my pool?

Our pool lift models generally have designs suitable for use in all pool types. However, the Nart Elevated Pool Lift model will meet the needs of users for pools that are not at the same level with the ground and have walls, elevations and protrusions on the edge.

What are the delivery times for pool lifts?

Will be ready for dispatch no later than 15 days after confirmation of the order.

How are pool lifts installed?

Our pool lifts will be delivered to our customers installed and ready to work, as well as disassembled and packed in order to reduce transportation costs. With the 2-minute installation videos we will share with you, you can install and start using within 30 minutes.

Do the prices include shipping costs?

Our prices do not include transport costs, but at the request of the customer, our company can undertake the transport organisation for a fee by adding the fee to the invoice.

Can you realise the export transactions of the product from Turkey on our behalf?

Our company carries out all export operations during the export of the sold products to other countries.

How do pool lifts work? Do I need a power cable, socket, etc. by the pool?

Our pool lifts work with a rechargeable battery. You can continue to use the battery by charging it in your office or home with an external charging unit. There is no need to use electricity by the pool, so it provides use.

How should pool lifts be maintained?

Our pool lifts are completely (not only the parts entering the water, but completely) made of 304 quality stainless steel. Nevertheless, it is recommended to wipe with a damp clean cloth after use in order not to be affected by strong pool corrosion in the long term.

In order for the lithium ion batteries used in the production of our pool lifts not to lose their properties and not to deteriorate, they should be charged at least once a week even if the lift will not be used for a long time.

What is the warranty of pool lifts?

Our pool lifts are guaranteed for 2 years against corrosion, production and assembly defects, and batteries are not included in the warranty since the use and regular charging of the batteries is the responsibility of our customers.

Do the devices have CE certificate?

Yes, our devices have CE, ISO 9001, ISO 13485 certificates and European Declarations of Conformity and test reports.

The products are completely in contact with water, do they not rust?

All our pool lifts are made of 304 quality stainless steel. Our beach wheelchair has an electrostatic powder coated aluminum chassis. We are very sensitive about its stainless feature and we guarantee part replacement in case of rust.

Can we buy any of your products only one unit?

It will be easier for you to contact the nearest dealer for a single product. Because our country is not an EU member and when you need technical service, you can get it from our dealers in Europe.

How do you calculate the transportation costs?

First, we determine the measurements of your order. Then, we search for the cheapest price for transportation to the your location and we inform you about the price after our research.

Work with us !

Nart Access; Designs and performs solutions for individuals with physical and orthopedic movement limitations
3000
Completed projects
3000
Happy Clients
4
Products Variant
FRANCE - Myd’l

34 Bouleverd Ornano 93200 Saint Denis

[email protected]

https://mydl.fr/

SPAIN & PORTUGAL - ORTOPEDIA AYUDAS

Calle Albaniles, 6. CP 06220 Villafranca de los Barros. Badajoz

[email protected]

https://www.ayudasmas.com/

AUSTRALIA - AVANT INNOVATIONS

Unit 9, 110-120 Silverwater Rd SILVERWATER NSW 2128

[email protected]

https://www.avantinnovations.com.au/

AUSTRALIA - DIRECT LIFTS

Unit 8/20-28 Ricketty St. Mascot NSW 2020

[email protected]

https://directlifts.com.au/

UNITED KINGDOM - POOL LIFT CO.

Anton Business Park, Andover Hampshire, SP10 2RW

[email protected]

https://poollifts.co.uk/

CHILE - TECHNO ACCESIBLE

Rivas 968, San Miguel, Santiago

[email protected]

http://www.tecnoaccesible.cl/

GREECE - MOBIAK S.A.

Thesi Shineza, 19300, Aspropyrgos, ATTIKI

[email protected]

http://www.mobiak.com/

GREECE - TOBEA

289 Old National Road Patras-Athens , Arachovitika

[email protected]

https://www.tobea.gr/

SOUTH AFRICA - Medop

1 Park Road, Block C, Units 8&9, Viking Bus. Park 2, Cape Town, 7460

[email protected]

https://medop.co.za/

NORTHERN IRELAND - John Preston Co

Unit 2, Blaris Industrial Estate, 7 Altona Road Lisburn, Antrim, BT27 5QB

[email protected]

https://www.johnpreston.co.uk/

SLOVENIA - Zavod Brez ovir so.p.

Einspielerjeva 6, 1000 Ljubljana

[email protected]

https://brezovir.si/

POLAND - Haltia Rehabilitacja

ul. Paprotna 8, 51-117 Wrocław

[email protected]

https://sklep.haltia.pl/